Disaster Assistance

Natural Disaster Emergency Response and Support

Updated: Tuesday 2 May 2023

Most of the time the weather in Queensland is beautiful, but we are sometimes prone to severe storms, particularly in Summer. It’s a good idea to make sure you are informed and prepared for any major incidents. You can find information about being storm-ready through Qld Fire and Emergency Services and ABC Emergency. You can also register for weather alerts through Brisbane City Council’s Severe Weather Alert service or Lockyer Valley Regional Council Early Warning Network for Gatton. In the event of severe weather or natural disasters with a widespread impact, UQ will communicate with you through email and text message. Information will also be available on this page, and across UQ Life social media channels.

If you or someone you know has been affected by a weather event or natural disaster in South East Queensland, UQ offers a range of support services to help.

Contact Student Support and Wellbeing Services

We're here to help.

Drop in to Student Central (Building 42, St Lucia campus) for access to power, water and amenities.

  student.services@uq.edu.au

   1300 275 870 (Option 2) 8.30am—5pm

If it is out-of-hours and you require emergency assistance, please contact 

 Triple Zero (000) for off-campus emergencies
 Campus Security (07 3365 3333) for on-campus emergencies

Out-of-hours you can also contact

 UQ Counselling and Crisis Line (1300 851 998) (After hours)
  ssdirector@uq.edu.au (emails will be responded to at a later stage)

Accessibility and Welfare Advisers

Accessibility and Welfare Advisers can assist you with many of the situations you may be facing as a result of this disaster. They provide a professional, confidential service to both international and domestic students.

  student.services@uq.edu.au

   1300 275 870 (Option 2) 8.30am—5pm

Book an appointment

UQ Union Student Advocacy and Support (SAS)

If you require assistance and support in the coming weeks, please contact UQU Student Advocacy and Support (SAS). SAS is a free, independent, short term support service for all UQ students. They are equipped to help students with welfare and wellbeing issues, academic issues, legal issues and more. 

Book an appointment