Support - UQ Life - University of Queensland

Starting uni can feel like trekking into the unknown, but there’s no need to worry.

The Starting at UQ website provides you with a step-by-step guide to getting started at university and at UQ.

It all starts with making a Plan - from finding the right courses to drafting a timetable, your first step in the enrolment process is to come up with a plan.
The Enrol steps will take you through enrolling with mySI-net and selecting your preferred timetable with My Timetable.
Finances will help you to understand your course fees and Student Services Administration Fees, as well as provide you with information about scholarships, budgeting and discounts.
Finally, in Prepare you will get the lowdown on all the things that you need to know to get on your feet for your first semester including where to buy your textbooks and where to collect your student ID. You'll also learn about wifi options and how to activate your student email along with other important IT information.

By planning your studies and completing every step of the Starting at UQ website, you can be confident about the semester ahead

Launch Starting at UQ

UQnav

Searchable maps of UQ's campuses. Use UQnav to help find lecture theatres, laboratories, school and faculty offices, as well as where to grab a coffee, have a bite to eat or catch up with friends.

UQ SafeZone app

UQ SafeZone connects staff and students directly with UQ security officers or emergency services during any type of first aid or emergency situation on UQ campuses and sites.

UQ Walking Tour

Guide yourself on a self-paced tour around UQ's campus facilities, using GPS to give walking directions and stops.

More mobile apps

UQ has created custom mobile and web applications and purchased licenses for third party applications to provide UQ staff and students free access to apps that enhance their university experience.

Student Services

As a UQ student, you have access to a wide range of support services on and off campus.

Census date

Census date is the final date you can drop classes each semester without incurring a financial penalty. Dropping a class should be your last resort. Before making the decision to drop a class, it's important to ensure that you have sought support and advice from Student Services.

International students support

Studying in a foreign country can be a daunting experience. Check out some helpful resources for studying here at UQ, in Australia and Brisbane.

Learning support

If you want to pick up a few handy study skills that will help you through uni and beyond, we've got you covered! Check out our resources or find out how a Learning Adviser could help you.

Get Set Mentor Program

Connect with an experienced student mentor and other new students from a similar faculty. It’s a fun way to meet new people and get some tips from your mentor in your first few weeks at UQ.

Employability and careers

UQ helps you get the edge through a range of enrichment and employability development programs.

Essentials

Getting started at UQ

Essential links and apps

Programs and services